2019 by VR REVIVAL. ALL RIGHTS RESERVED   Privacy and Terms 

PRIVACY POLICY

This policy covers VR REVIVAL LTD (company number 11613849), trading name VR Revival with registered company address 98 Nene Gardens, Feltham, Middlesex, TW13 5PJ. Within this document ‘VR Revival’ ‘We’ and ‘Us’ will refer to VR REVIVAL LTD.

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect while operating our website and apps. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

We have outlined our privacy policy below:

  • We will collect personal information by lawful and fair means and with your knowledge and consent. This information helps us personalise our apps and website experience to you. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We further use your personal information to continually support and improve our service and experience for our users in general. We may share this information in line with our privacy policy for research purposes, including with third parties in the healthcare and pharmaceutical industries. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • When you start using our apps, we ask for consent to share your personal information with us and third parties. We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • You are also asked for your consent to use cookies when browsing our website.

  • We will protect your personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

  • We will make readily available to you information about our policies and practices relating to the management of personal information.

  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We may process the following types of personal information:

  • Personally identifiable information (including but not limited to name, gender, email address, date of birth).

Additionally, we may collect other non-identifiable information to improve our service and maintain operational standards, including:

  • Device model, OS version and location.

  • Other data needed for analysis, resting or research.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We may change this privacy policy from time to time at our sole discretion.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advises users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Social Media Platforms

 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Cookie Policy

Technologies such as cookies, tags, scripts and other similar technologies are used by us and our service providers, technology partners or other 3rd party assets. These technologies are used to help administer the site, identify the total number of users, measure traffic patterns for research purposes, personalise or customise content so that a user’s preferences can be “remembered” when they return to the site, and to better manage content.

Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.  A number of cookies the website uses last only for the duration of your session on the website and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device. Some of the cookies used on the website are set by us and some are set by third parties who are delivering services on our behalf.

Most computer and some mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.  You can also learn more about cookies by visiting (https://www.allaboutcookies.org/) which includes useful additional information on cookies and how to block cookies using different types of browser.  Please note that by blocking or deleting cookies you may not be able to take full advantage of the website.

Third Parties & Opting-out

Our website or apps may sometimes link to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information we recommend that you carefully review the privacy policies of other websites and services that you access.

We may periodically send you free newsletters and e-mails that directly promote our services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing.

 

Analytics

We occasionally hire other companies to provide services on our behalf, including, but not limited to, hosting of online resources, processing credit card transactions, consulting services, data analytics, printing, sending postal mail and processing membership and event registration. We will provide those companies with information they need to deliver the service. Third parties may collect information such as your IP address that may indicate your online activities over time or across different websites when you use our websites. At this time, this website does not respond to do-not-track signals.

Some of the third-party services that we use to monitor and analyze web traffic to keep track of user behaviour include:

  • Google Analytics (https://policies.google.com/privacy) – We use Google Analytics to help us better understand traffic (add, organic and paid) to and from our site and apps.

TERMS OF USE 

Effective Date: 21/09/19

Welcome to Revive VR App

Revive VR Premium is a virtual reality application by VR Revival. We provide socially uplifting and beautiful immersive content that dementia patients and their care givers can engage and interact with. There are several rooms including:

- The Education Room: learn about the disease

- The Art Room: view African Art

- The Garden Room: view different outside gardens

- Underwater Experience

- Caribbean Beaches

- Select African Scenes

- Select Historical UK Scenes

The terms and conditions in these General Terms of Use (this "agreement") sets forth the terms and conditions which govern your use of this Application.

1. Before you access the app

Minimum requirements:

1.      iPhone or Android (coming soon!)

2.      Google Cardboard or headset – you can get this here:

 

We recommend you use Wi-Fi Network for the initial download and ensure there is enough memory space on your device before downloading to allow for offline capabilities.

 

2. Who may benefit from the Application and what is it all intended for?

You must be twelve (12) years or older to access the application. If you are under twelve (12) years of age, you are not permitted to access this Application for any reason.

3. Carer responsibility

Carers should always supervise the dementia patient while using the application. We encourage pair viewing so you can also view what the patient is seeing on your iPhone or iPad and guide them through the experience. For pair viewing, take the following steps:

- Instructions on how to Mirror iPhone to iPhone here:

- Instructions on how to Mirror Android to Android here:

4. What is the Application not intended for?

The Application and information on it is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content including videos, texts, graphics and images, contained on, or available through this application is for general entertainment and information purposes only. Please use this application with a family member or carer or consult your doctor if unsure. No warranty is granted that the Program will not contain material that you or other individuals may find objectionable. However, we will investigate complaints and appreciate your input. Please submit any such feedback directly to VR Revival using our contact page on the website.

5. Service and support

The Application has been built using widely applied technologies. VR Revival provide no guarantee relative to the operability of such services on any specific computer hardware and software platform. Furthermore, the nature of the Application does not support provisioning of support services. VR Revival may elect to provide email help support which will respond to critical issues raised by paying users.

6. No Refund Policy

The Revive VR Application was set up to support a free limited version to be provided to low-and-middle income countries. By purchasing the Application, you are supporting a worthy cause to help break the stigma surrounding dementia. 

7. Disclaimer regarding links

Any links provided as part of the Application have been provided as a convenience, but VR Revival does not control or endorse these linked websites, and VR Revival has not reviewed or approved the content which appears on the linked websites. VR Revival is not responsible for the legality, accuracy or inappropriate nature of any content, advertising, products or other materials on or available from any linked websites. You acknowledge and agree that VR Revival will not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the links, content, goods or services available on or through the linked websites.

 

8. Disclaimer of warranties

 

VR Revival shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions in the Application and shall perform the Implementation Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by VR Revival or by third-party providers, or because of other causes beyond VR Revival’s reasonable control, but VR Revival shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption for subscribers. HOWEVER, VR REVIVAL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND IMPLEMENTATION SERVICES ARE PROVIDED “AS IS” AND COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

 

9. Limitation of liability

 

VR REVIVAL, NOR ANYONE OFFICIALLY REPRESENTING VR REVIVAL, IS RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES, LOSS OR INJURY RELATING IN ANY WAY TO

•   (I) THE USE OF OR INABILITY TO USE THE APPLICATION MADE AVAILABLE

•   (II) ANY CONTENT CONTAINED ON THE APPLICATION

•   (III) STATEMENTS OR CONDUCT POSTED OR MADE PUBLICLY AVAILABLE ON THE APPLICATION

•   (IV) ANY CONTENT PURCHASED OR OBTAINED THROUGH THE APPLICATION

•   (V) ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE APPLICATION

•   (VI) ANY DAMAGE CAUSED BY LOSS OF ACCESS TO, DELETION OF, FAILURE TO STORE, FAILURE TO BACK UP, OR ALTERATION OF ANY CONTENT ON THE APPLICATION, OR

•   (VII) ANY OTHER MATTER RELATING TO THE USE OF THE APPLICATION

VR REVIVAL'S AGGREGATE TOTAL LIABILITY TO YOU FOR ANY AND ALL DAMAGES, LOSSES, COSTS, EXPENSES OR INJURIES WILL NEVER EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR USING THE APPLICATION.

 

10. Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD VR REVIVAL AND ITS RESPECTIVE SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO–BRANDERS OR OTHER PARTNERS, EMPLOYEES, AND REPRESENTATIVES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS OR EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND DISBURSEMENTS) WHICH ARISE DIRECTLY OR INDIRECTLY OUT OF OR FROM:

•   (I) YOUR BREACH OF THIS AGREEMENT,

•   (II) ANY ALLEGATION THAT ANY MATERIALS THAT YOU SUBMIT TO VR REVIVAL OR POST ON ANY FORUMS (E.G., SOCIAL MEDIA, MESSAGE BOARDS, CHAT ROOMS) INFRINGE OR OTHERWISE VIOLATE THE COPYRIGHT, TRADE SECRET, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, AND

•   (III) YOUR ACCESS OR USE OF THE APPLICATION.

THIS SECTION SHALL SURVIVE IN THE EVENT THIS AGREEMENT IS TERMINATED FOR ANY REASON.

 

11. Termination

This agreement shall remain in effect for as long as you continue to have access to the Application and pay all applicable fees in connection with such access, or until terminated in accordance with these terms and conditions. You agree that VR Revival, in its sole discretion, may terminate access to the Application, in whole or in part, and remove and discard any content within the Application, if VR Revival considers this agreement has been breached. You agree that any actions taken under this Section may be effective without prior notice to you. In the event of termination, however, those Sections in this agreement which provide for continuing obligations on your part, shall survive indefinitely.

 

12. General Information

 

This agreement constitutes the entire agreement and understanding between you, and VR Revival and governs your use of the Application, superseding any prior agreements related to this Application between you and VR Revival. This agreement and the relationship between you and VR Revival shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You and VR Revival irrevocably agree to submit to the personal and exclusive jurisdiction of the competent courts located in United Kingdom, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. The failure of VR Revival to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision. If any provision of this agreement is found by a court of competent jurisdiction to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severed here from and shall not affect the validity and enforceability of any remaining provisions. The section titles in this agreement are for convenience purposes only and have no legal or contractual effect. This agreement is not assignable, transferable or sub–licensable by you except with our prior written consent of VR Revival. However, VR Revival may assign this agreement to any third party whom we choose without your consent.

 

13. Prohibited Activities

 

In connection with your use of the Application, you acknowledge and agree that you will not:

•   Copy, reverse engineer, reverse assemble, otherwise attempt to discover the source code, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell or distribute any information, software, products or services obtained through the Application;

•   Access the Application by any means other than through the VR Revival–provided interfaces;

•   Transmit any message, information, data, text, software or image, or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, vulgar, obscene, libelous, or otherwise objectionable which may invade another's right of privacy or publicity;

•   Violate any applicable local, state, national or international law;

•   Upload or transmit any material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

•   Manipulate or otherwise display the Application by using framing or similar navigational technology;

•   Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party, if you are not expressly authorized by such party to do so;

•   Use the Application for any purpose that is unlawful or prohibited by these terms and conditions;

•   Use the Application in any manner that could damage, disable, overburden or impair the Platform or networks, or interfere with any other user's use of the Application;

•   Gain or attempt to gain unauthorized access to the Application, accounts, computer systems or networks connected to the Platform through hacking, password mining or any other means; and

Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Application.